About
Since 1998 we have been advancing the primary care experience to transform people’s lives for the better.
Experience
counts
We are the most-experienced provider of private GP services in the UK and Republic of Ireland, serving approximately 4 million people.
Our aim is to support our clients and their members, keeping them healthy by providing convenient, simple access to primary care solutions whenever they need it and wherever they are.
Helping
the planet
breathe
better by
reducing CO2
emissions
Did you know that a typical hardwood tree can absorb as much as 21.8 Kg of CO2 per year? We have saved the planet from 257 tons of CO2 in the last 12 months.
This is just an estimation and not exact numbers. This calculation is based on the number of remote consultations in the last 12 month and the number of CO2 emissions from a short car commute (10 miles).
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Meet Our Team
Why us?
Over 20 years’ successful service delivery
24/7 – 25% of our consultations delivered ‘out of hours’
Unlimited access – over 40% of consultations last longer than 10 minutes
Dedicated 24/7 Customer Services Team – always human, always there
Worldwide access – from Bath to Brazil access a UK-based GP whatever your time-zone
Timeline
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Partnering
With Us
We create partnerships.
We love what we do and are truly invested in the health and wellbeing of your organisation. We’ll work with you to make a real, tangible difference to both your customers and organisation.
Clients typically work with Medical Solutions because they seek clinical expertise and technology integration to boost their health, wellbeing, engagement and proposition strategies.
A Dedicated Service Team
for You
We’re creating the best experience for our partners, and that includes a fast, responsive service team dedicated to delivering excellent customer service.
Decades of Clinical Experience
All Medical Solutions doctors are NHS Practising GPs, meaning they have the same qualifications as your own NHS GP. We select our doctors carefully and engage with them personally at Medical Solutions.
In addition to the extensive training and auditing our GPs undergo by the NHS, we conduct on-going performance reviews and clinical audits.