About
Since 1998 we have been advancing the primary care experience to transform people’s lives for the better.
Stay at home if you have coronavirus symptoms. Do not go to a GP surgery, pharmacy or hospital.
If you have any concerns about coronavirus visit NHS 111 online and GOV.UK or HSE website if you are an Ireland resident.
Since 1998 we have been advancing the primary care experience to transform people’s lives for the better.
We are the most experienced provider of private GP services in the UK and Republic of Ireland, serving approximately 4 million people.
Our aim is to support our clients and their members, keeping them healthy by providing convenient, simple access to primary care solutions whenever they need it and wherever they are.
Over 20 years’ successful service delivery
Unlimited access – over 40% of consultations last longer than 10 minutes
Dedicated 24/7 Customer Services Team – always human, always there
Worldwide access – from Bath to Brazil access a UK-based GP whatever your time-zone
Personalisation – our apps can be white-labelled to your branding, dual-branded or a generic brand of your choosing.
Bespoke Digital Platform – Web app, native app or seamless integration. You choose the platform we build it for you.
We create partnerships.
We love what we do and are truly invested in the health and wellbeing of your organisation. We’ll work with you to make a real, tangible difference to both your customers and organisation.
Clients typically work with Medical Solutions because they seek clinical expertise and technology integration to boost their health, wellbeing, engagement and proposition strategies.
We’re creating the best experience for our partners, and that includes a fast, responsive service team dedicated to delivering excellent customer service.
CEO
CEO
My role is to make sure Medical Solutions continues to thrive and grow as the leading telehealth company in the UK. I’m working on driving the next phase of growth, combining the gold standard clinical service with innovative digital solutions.
Fun fact: I was a bit heavier before. So much that I was put on a BBC World Reality Show – watched by 60 million people every week – for 6 months, aimed at losing weight. I lost 10 kilos during that period! Ten years after, I have managed to keep the weight off and lost an additional 6 kilos!
Operations and Finance Director
Chief Medical Officer
Chief Medical Officer
I look after the quality of medical advice given to our patients. This involves working closely with Doctors to review their notes, checking prescriptions and making sure they work under our guidelines. I also advise members of the team around safeguarding, consent or confidentiality.
Fun fact: I worked in the army for 10 years as a doctor and while there I once had to brief the Prime Minister.
Commercial Director
Commercial Director
I am responsible for managing the Client Management and Sales team. My mission is to grow the business by bringing in new clients and making sure that our existing clients are delighted by the services provided by Medical Solutions.
Fun fact: As a kid I dreamed about being a professional football player and as a schoolboy I played for Charlton Athletic
Head of Marketing
Head of Marketing
I am responsible for putting together a strategic marketing plan and driving it forward in order to increase brand awareness and build brand authority for Medical Solutions. Additionally, I support client marketing departments to support successful implementation and service promotion.
Fun fact: I have cycled across Britain, from Lands End to John O’Groats!
Senior Client Consultant
Senior Client Consultant
My key areas of focus at Medical Solutions are working with new and established client organisations to ensure they get the very best out of the solutions we deliver to them.
Fun fact: A very long time ago, I played in a rock band that managed to get played on Radio One – it was only once though!
Senior Client Consultant
Senior Client Consultant
I manage existing client relationships, providing support and direction, whilst also seeking new opportunities to help the business grow.
Fun fact: Once I represented England playing Petanque.
Client Consultant
Client Consultant
I look after the existing client portfolio, helping to nurture relationships and improve the service Medical Solutions offers where possible.
Fun fact: I once spent a summer as an apprentice florist in the south of France.
Marketing & Events Consultant
Marketing & Events Consultant
I help to increase brand awareness and build brand authority for Medical Solutions. I am involved in various marketing activities, from managing events to content creation for the different channels.
Fun fact: I hosted a TV show during my academic years in Lisbon.
Design & Marketing Consultant
Design & Marketing Consultant
I help to implement our strategic marketing plan by delivering brand awareness campaigns and designing content and collateral for our brand and our customers.
Fun Fact: I used to work as a caricature artist at Legoland and drew thousands of people during my time there, some more than once!
Project and Operations Manager
Project and Operations Manager
My official role is Project and Operations Manager, but I also wear the hat of HR Manager and Safeguarding Lead.
Fun fact: I am writing a book on the things people think but don’t say.
Quality and Compliance Manager / Data Protection Officer
Quality and Compliance Manager / Data Protection Officer
Responsible for the design and development of risk frameworks, guidance, policies and the generation of vital business intelligence data for clinical operations. I am also the Data Protection Officer
Fun fact: As a keen sportsman in my youth, I played rugby at Twickenham and cricket at the Oval.
Data Analyst
Data Analyst
My job is focused on both internal and client reporting. It sounds simple, but data analysis is very complex and crucial for any company as it helps to perfect marketing, process, policies and business practices in general.
Fun fact: I am always studying, and I have a technical-maths-focused-brain.
Technology Lead
Technology Lead
As the technical lead for medical solutions I am responsible for the technology within the organisation. This involves leading the organisation in terms of technology, contributing to smooth business operations and overseeing the development activities for the organisation.
Fun fact: I race KZ 125-shifter engine go karts for a hobby.
Did you know that a typical hardwood tree can absorb as much as 21.8 Kg of CO2 per year? We have saved the planet from 257 tons of CO2 in the last 12 months.
This is just an estimation and not exact numbers. This calculation is based on the number of remote consultations in the last 12 month and the number of CO2 emissions from a short car commute (10 miles).
This is more than an identity-change. Our ambition is to transform healthcare and create better and easier access for all.
read the press release »VISIT
healthhero website »