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Your
want to be healthy—give them access to
great care.

Find out who we are and how we can help.

What is Medical Solutions’ service?
It’s clinical care by experienced GPs enriched by the convenience of digital access. ”
Dr Chris Morris

Chief Medical Officer

What is Medical Solutions’ service?
It’s a commitment to innovation, developing products that are meaningful and patient-centric. ”
Ranjan Singh

CEO

What is Medical Solutions’ service?
It’s a clear understanding of our client’s objectives to ensure these objectives are met. ”
Paul Nattrass

Commercial Director

Our solution
for your
employees
and members

Holistic Health

A multidisciplinary support team formed of experienced GPs, Clinical Pharmacists, Mental Health Practitioners and MSK Practitioners. 

24/7

“My NHS GP wait was over 3 weeks. I called the Medical Solutions GP and was told to go to A&E immediately.
I had emergency cancer surgery the next day.”

Unlimited

“My own NHS GP didn’t have enough time to answer my question properly. Your GP took the time to listen to me, talk through the problem and treatment options.”

Convenient

“I was ringing my NHS GP every day at 8:30 am, I couldn’t get an appointment. I called the Medical Solutions service and didn’t have to take time off work – a great time saver for busy working people.”

Our Insurer’s Solution

Our partnership drives healthier, more engaged members.

  1. Policyholders receive tangible everyday value from their insurance policy
  2. Brand loyalty and brand engagement is strengthened through service integration and seamless branding to your company
  3. Data analytics and marketing support make measuring value and communication to policyholders easier
  4. Our early intervention emotional wellbeing and aches and pains services are designed to support and prevent long-term conditions developing, supporting healthier customers
The implementation was extremely easy. Medical Solutions provided us with marketing material such as branded leaflets which was super helpful as we didn’t have to do anything from a marketing perspective. The app was rapidly developed, with no complications. We tested it on our side, we gave feedback and the implementation was instant. A lot of other providers came in and the platforms were more complicated, the apps were more complicated, while Medical Solutions was straightforward.

CEO, CS Healthcare


Our Employer’s Solution

Healthy employees are more engaged
and more productive.

  1. Employees are diagnosed and treated faster and with 24/7 access, are able to have consultations at home or at work and can avoid taking time off
  2. Our service is provided as a ‘whole of workforce’ solution
  3. “Sandwich generation” employees benefit from using the service for themselves and their loved ones, and avoid sitting in waiting rooms with their dependents
  4. Our early intervention emotional wellbeing and aches and pains services are designed to support and prevent long-term conditions developing, helping to reduce risk of absence

Discover what’s new:

Coronavirus

Blog Icon Visit our Coronavirus Content Hub and read our Guide

COVID-19 is a new illness that can affect your lungs and airways. It’s caused by a virus called coronavirus. Advice for UK residents Stay at home for 7 days if you have either: – a high temperature – a new, continuous cough Do not go to a GP surgery, pharmacy or hospital. You do not…

The Security of a Second Opinion

Blog Icon Medical Solutions launches Second Medical Opinion Service

Being diagnosed with a serious condition can be confusing and stressful. It can be difficult to understand the diagnosis, treatment plan and risks. It’s also possible for doctors to make mistakes. If your doctor’s diagnosis or treatment does not feel right or appropriate, there is no harm in getting another professional opinion.

We’re currently…

21 years Female, Kuta
46 years Male, Dhaka
39 years Female, Phnom Penh
11 years Female, Mamatoco
11 months Female, Escazu
37 years Female, Nicosia
30 months Female, Prague
11 weeks Female, Caleta de Fuste
32 years Female, Katerini
55 years Female, Jaipur
27 years Female, Lombok
24 years Male, Dublin
38 years Female, Tralee
66 years Male, Mexico
34 years Female, New York
27 years Female, Dina
26 years Female, Panglao Island
32 years Male, Algarve
20 years Female, Barcelona
32 years Male, Phuket
51 years Male, Antalya
24 years Female, Ashford
24 years Female, Barnsley
32 years Male, New Zealand
22 years Female, Beckenham
29 years Male, Braintree
47 years Male, Brighton
47 years Female, Bristol
47 years Male, Broadstone
47 years Female, Edinburgh
4 years Female, Glasgow
28 years Female, Leeds
29 years Male, Bournemouth
29 years Female, New York
32 years Male, Manchester
30 years Male, North Yorkshire
21 years Female, Norwich
46 years Male, Nottingham
39 years Female, Penzance
11 months Female, Reading
37 years Female, Southend On Sea
30 months Female, Sutton
39 years Female, Uxbridge
32 years Female, Worthing
33 years Female, Portsmouth
55 years Female, Quang Nam

“I am going to Rio de Janeiro for two weeks end of January, what vaccinations do I need?”

“I’m going to Ukraine and Georgia this February. It is recommended to have vaccination for Hepatitis A and typhoid. Can this be done in one visit?”

“My son and I are travelling to Nigeria. Can you advise on what injections we need?”

“I have a mark my back, I cannot remember hurting it any point. It is now itchy, i have sent images. Please can you advise treatment?”

“Hi my little 11 month old boy has had a cold the last week, the last 2 days he has had an upset stomach, what do you advise?”

“My 22 month old has spots on hands, feet and mouth, presuming its hand foot and mouth disease? She has no temp and eating. What do you think? Please see image attached. “

“My child has a rash on her torso and arms and legs, I have attached some images, her temp is normal please can you advise how to help?”

“My 11 week(12 weeks tomorrow) old daughter has caught a cold and is pretty miserable, is there anything I can give her to help relieve it?”

“My gums really ache, there is a swelling on the gum where my wisdom tooth would have been. What would you suggest?”

“I have broken my wrist, I was told I have osteopenia in hips and osteoporosis in Lumbar spine. What questions should I be asking my consultant please?”

“I have been getting a very sore throat and chesty cough. Can you recommend some medication please?”

“Hi, I had a recent ECG and the Dr said their was a low risk informality. I’d like a second opinion, I have attached images.”

“Hi, I’m having skipped heartbeats. Feels like normal rhythm, then a pause and then one strong beat kicks back in, what do you think would cause this?”

“I have been getting a heart rate above 120 on a couple of occasions over the past 10 days. What should I do?”

“I recently did a blood test and my tests came back abnormal. It says I have an underactive thyroid. What does this mean?”

“I’m experiencing recurring mouth ulcers for some time, recently got blood tests (results attached). Can you tell me a normal range?”

“What is the recommended iron medication and dosage to take if my iron levels are 16 and the normal range is 20-200”

“I have been prescribed doxycycline 100mg for tonsillitis by a HCP. Is this the correct antibiotic to be prescribed?”

“I have recently starting taking folic acid 5mg and have been having nausea and worsening headaches. Could this be side effects?”

“I am suffering from SAD (Seasonal affective disorder). I am having a bad time trying to sleep at night. Could you help me?”

“I have recently had 2 seizures. The consultant has said to take medication. Is this normal when EEG and MRI are normal?”

“I was prescribed by my own GP Microlite and Sertraline 100mg today, took both at same time and feeling extremely dizzy, nauseous. Is this normal?”

“I currently take Propanolol for anxiety. I have been feeling the effects of anxiety more, can I up my dose?”

” I am in New Zealand and I have run out of escitalopram (10mg). I’m down 3 pills, can I take citalopram (20mg)?”

“I suffer with heart palpitations, related to my anxiety. I just need some advice on controlling them please.”

“I’m having constant headaches at nights and these strong headaches usually last 30 mins with painkillers. This started about 2 weeks ago, what can I do?”

” I have had headaches and migraines for about 5 weeks now and can’t shake them. Most of the time its on my right side of my head, what do you think this could be?”

“When my hands are cold, some of my fingers turn white. It takes about 20mins to return to normal colour. Do you know what this could be?”

” I had surgery on my foot last week. However there is now some blood on the dressing, wondering it this ok or do I need to get it changed?”

“Previously had inflammation in my eye, I was treated in hospital with eye drops and completely cleared up. Now having light clouding in same eye. What do you recommend?”

“My daughter’s eye is bloodshot, watery and has conjestion in the corners of her eye. Does she need an antibiotic cream?”

“I’ve had a sore throat and swollen glands for nearly a week now in addition to a chesty cough/wheeze. What will help?”

” I suddenly started feeling very weak today with lots of coughing (slight blood), intense sweating, feeling dizzy and heart racing. What would cause this?”

“I’m in NYC and my host has been diagnosed with flu. Wondering if I should take some medication preventatively? I have a sore throat for 2 days, that’s all.”

“My 18 month old has developed rash under armpit, has no known medical issues nor on any medication. What can you recommend that will help?”

“Hi, I woke up and my calf area looks like it has been bitten? It isn’t itchy. Could this be a bite or an allergic reaction? “

“I am going to Rio de Janeiro for two weeks end of January, what vaccinations do I need?”

“I’m going to Ukraine and Georgia this February. It is recommended to have vaccination for Hepatitis A and typhoid. Can I have this done in one visit?”

“Me and my son, are travelling to Nigeria. Can you advise on what injections we need?”

“Hi my little 11 month old boy has had a cold the last week , the last 2 days he has had an upset stomach, what do you advise?”

“22 month old has spots on his hands, feet and mouth, I’m presuming this is hand, foot and mouth disease? She has no temp and eating. What do you think? Please see image attached of spots. “

“My child has a rash on her torso and arms and legs, I have attached some images, her temp is normal please can you advise?”

“Our baby 5wks, is having discomfort at night time. Groaning and crying out, please can you advise?”

“I’m suffering with gum ache, there is a swelling on the gum where my wisdom tooth would have been. What would you suggest?”

“Is it safe to have rabies jabs in Myanmar? I’ve been bitten by a dog on the hand. I am taking antibiotics but have been advised virorab shot.”

“I broke my wrist, I was told I have osteopenia in hips and osteoporosis in Lumbar spine. What questions should I be asking my consultant please?”

Our clients value us. Here’s what they are saying say

We had high expectations, but happily the actual proposition exceeded those. If you use yourself as a yardstick – “what would you want for yourself?” then it absolutely fitted the bill.

Director of underwriting and claims strategy, Guardian FS